Du Helpline

Du Helpline, UAE Customer Services Contacts & Emails

Contact Du: Find below customer support information of du internet packages UAE, such as contact numbers and email. Apart from the contact information, the page gives a brief summary of its providers and the telecom business. Attain the Du helpline, customer support below for complaints, questions or opinions.


Client Service

Contact Number: 155 or 800 155 (mobile)

Contact Number: +971 55 5678 155 (mobile)

Contact Number: 04 390 5555 (TV)

Telephone: 188 or 800 188 (business)

Email: customer.care@du.ae (overall )

Email: care.business@du.ae (business)


For Billing & payments


Call du home internet helpline

From the UAE: 155 or 800 155


Overseas: +971 5 55678155


Attempt our digital self-service (Visual IVR) *177#


Searching for online assistance?

Du Customer Service

Apart from du helpline service, you can now get assistance from du’s professional customer support team online via the live chat button that appears on the right bottom corner and our team is here for any query.


Get whole day free calls to any number in the UAE, when you recharge your du home internet’s prepaid line!


Initial du gave prepaid clients 60 minutes of free calls with each recharge — today, all prepaid clients can make up to 1 day of free nationwide calls, by simply recharging with their Credit pocket! When you’re able to get it at no cost, why pay?


They’ll enjoy several free hours of corresponding to their own worth, clients recharge their du line Credit pocket. From two hours all of the ways up to complete day of free nationwide calls, du prepaid clients — such as clients with 050 and also 056 amount — can spend much more time speaking to their loved one’s members and friends in the UAE, for much more amazing price!


Fahad Al Hassawi, Chief Commercial Officer, du, stated: “At a really minimum, our clients are now able to enjoy 2 free hours of nationwide Talktime, all of the ways up to an unbelievable 24 hours totally free, by simply recharging their prepaid lineup! As we incorporate life to live Having a line pays off in the ways. Who will you telephone to your complimentary 24 hours of federal calls?”


Recharge value

Free minutes obtained nationally

Minutes validity*

AED 20-49

2 hours

1 day

AED 50-99

6 hours

1 day

AED 100-199

24 hours

1 day

AED 200-49924 hours

1 day


The minutes are credited following a successful Recharge together with the More Credit choice (*136*pin number#), for many prepaid lines which opt into the Super Minutes advertising. Clients can use their spare minutes to call any mobile or landline number in the UAE, from anyplace.


To opt into the Super Minutes advertising of du home services at No Cost send *135*12select option 1 and # in the du lineup.

du home packages