du tv and internet

How to Get Du TV and Internet Connection for Home in UAE

Whether its  TV, internet or landline connection in UAE, Du TV packages and Du Internet offers got covered.


Dubai: Ultra-fast Internet, Free calls to all UAE landline and HD TV screening. That is exactly what you get when you set up an internet and landline connection in the UAE.


Moving into a new home in the country means your home has the necessary home internet connection. The UAE has two major players in the marketplace — Du and Etisalat — and you need to decide on either of the two depending on which package suits you. Here we breakdown everything that you need to know to get your complete home internet connection.



Du and Etisalat have rolled out the 5th generation network system, and also have plans to expand the service.


In UAE there was Etisalat – The only service provider – Until DU Broadband came in 2007.


What services are supplied?


du tv and internet

The company gives the following 3 main services:


  • Home phone (which you can convert to some fax by simply linking it to a fax machine)


  • Broadband internet


  • TV connection


Client Support Hotline:

101/ 800 101


Du Home Internet

The relatively new giant and player in the UAE telecommunication market – Du Offers – Has provided competitive and more beneficial du TV and internet plans for UAE residents. Here is a brief of everything you need to do to get a du home connection.


What services du TV and internet package brings?

Du offers gives the following benefits to home users:


  1. Landline phone connection


  1. TV packages


  1. High-speed du internet connection


These services are available standalone as well, more du TV and internet packages can be availed on the homepage.


What documents do I have to provide for home connection? 

Both telecom providers demand almost for the same documentation for home internet connection but here is how du Tv and internet are more reliable.


Du vs Etisalat

Etisalat: A client has to give the followings for a home connection:


  • First Emirates ID


  • UAE residency


  • Subscriber ought to be over 21 years old


Du: You will need to provide the following:


  1. Home proof, for example, tenancy contract or bank announcement


  1. Valid identification, such as visa and passport


A power of du or attorney consent If a client isn’t offered form is needed. All files have to be originals that are legitimate.


What are the fees that I need to think about?

Fahad Al Hassawi, Deputy CEO of du, told Gulf News: “As we always innovate to create an outstanding experience for many of our clients, we operate to deliver the value for money by providing solutions and products which are tailored and personalized for their various requirements. Our prices vary to Dh500 from Dh299 a month or Dh1,000 based on TV bundles and the rate there is a client in need of. Irrespective of charges, there’s something for everyone at du’s unique home solutions portfolio.”


Setup fees Vary dependent on to.


What are the ways I could pay?

These are some of those manners du TV and internet users may pay their invoices:


  • Du app


  • Calling 155 / 188


  • Through your bank


  • Quick pay machine


  • At partner outlets


  • Mobile payments


  • Cheque (just at du stores)

In a statement, Al Hassawi stated: “Supplying payment methods which enable clients a smooth transaction and experience to satisfy their personal account needs is an integral focus for du. That is the reason why we attempt to provide a variety of digital and physical payment choices which include various touchpoints.”


Which are the cancellation charges? Is there a minimum contract?

If clients Will Need to Make an early conclusion prior to the end of the contract’s length, they’re subject to cancellation charges such as a one-month MRC (monthly recurring fee ), to a max of Dh1,000, in addition to a fee for the expense of the device/contract period. This is dependent on the contract period minus the number of weeks the client spent in the contract.


TRA declared new guidelines for new relations, in which instead of being required to cover 1 month’s lease fee multiplied by the number of weeks remaining on the contract, customers will only pay 1 month’s rental fee. On the other hand, the rule is only going to be relevant for relations, and also not be executed on links prior to the statement that was made in March 2019 taken.


Can I change from Etisalat to Du?

Once you choose any of the du home plan for you from du internet Tv packages, you have to notify du of it, and the switch will be managed by du.


Just how long does it take to find the connection working?

The connection can take anywhere from several hours to a couple of days that are working to be set up.


Customer service hotline:

155 / 800 155

Du TV packages

What is du Managed IPTV? Du TV packages

Du Managed IPTV is the most progress and advanced digital TV service in the UAE, giving you the control of your TV experience, thanks to a Wonderful Selection of features That Provide a much better TV experience with du TV packages.


What stations are Accessible within du Managed IPTV?


Apart from 150 du TV stations. It is possible to subscribe to content such as films, news, documentaries, drama, humor series, entertainment, and sports. Check our supply to pick.


Whether you are operating a hotel, restaurant, fitness center or another hospitality company in the UAE, this is the perfect option for you.

Experience over 150 stations in SD, HD and 4K TV Stations for many day screening in OTT and IPTV TV platforms.


From over 200 Premium channels such as pictures, Entertainment, sports, news, lifestyle plus a set of language that is varied bundles offered in Chinese, Arabic, German, Russian and a lot more.



Du channels

  • End-to-end over IP connectivity that is complete.
  • HD 4K and SD TV Channels in OTT and IPTV TV platforms.
  • Video support.
  • Total IPTV turnkey solution consultancy.

Fundamental searchable IPTV Bundle

Our Managed IPTV Basic bundle, clients can enjoy over 150 stations.



Non-PVR (such as basic bundle)

Setup Commission per decoder of du TV packages


AED 360 / year

AED 199 / one time


Add-on Packages

Clients May subscribe to content. Such as documentaries, news, entertainment, drama, humor series, videos, and sports.


Arabic Bundle

  • AED 600 / annually
  • Rotana station. Documentary, Spiritual


Asian Bundle

  • AES 100 / annually
  • Articles that are Asian, Asian News, Asian Music, and Films and Family.


General Entertainment Package

  • AED 3000 / annually
  • Music, Documentary, Factual and Education, English Movies and way of life.


Business News Package

  • AED 50 / per month
  • Global Financial News


Additional Languages

  • German Content, Chinese Content, Russian Content
du TV

Don’t just watch it, feel it du TV

Watch your favorite TV shows and programs with du TV. If you are looking for Du TV packages we have got you covered. You can easily get du TV plans of your choice. To save you time, we have prepared a detailed list of du TV channels list along with per month AED.

du TV

Du TV Packages

Get wide range of all genre channels



beIN Full PackagesEntertainment Get StartedPremium South Asian
38 Channels22 Channels263 Channels
110 AED / month 79 AED / month149 AED / month



OSN Pinoy Plus ExtraOSN Pinoy PlusEnglish Package
41 Channels27 Channels89 Channels
166 AED / month124 AED / month39 AED / month



beIN Full PackageBasic South AsianOSN TFC Plus
38 Channels90 Channels16 Channels
110 AED / month75 AED / month99 AED / month



ART FamilyAlfa ArabicMTV Lebanon
5 Channels8 Channels1 Channels
25 AED / month60 AED / month10 AED / month


South Asian

Premium South AsianBasic South AsianZee Family + HD
263 Channels90 Channels13 Channels
149 AED / month75 AED / month34 AED / month



41 Channels16 Channels11 Channels
166 AED / month99 AED / month99 AED / month



Get the best TV packages that suit you the most

With basic du, TV package adore more than 2 hundred channels in 150+ languages

HD quality movies and 3d channels to access with du TV

With parental control set what your children can watch

Any program of your choice is just to click away from you, search any program by name

Access TV on your mobile, laptops and tablets

Get an amazing library of movies, series, cartoons, music videos and more with a du channel list


Du broadband fulfills all needs and provides quality internet for many years

    du home packages