du tv and internet

How to Get Du TV and Internet Connection for Home in UAE

Whether its  TV, internet or landline connection in UAE, Du TV packages and Du Internet offers got covered.


Dubai: Ultra-fast Internet, Free calls to all UAE landline and HD TV screening. That is exactly what you get when you set up an internet and landline connection in the UAE.


Moving into a new home in the country means your home has the necessary home internet connection. The UAE has two major players in the marketplace — Du and Etisalat — and you need to decide on either of the two depending on which package suits you. Here we breakdown everything that you need to know to get your complete home internet connection.



Du and Etisalat have rolled out the 5th generation network system, and also have plans to expand the service.


In UAE there was Etisalat – The only service provider – Until DU Broadband came in 2007.


What services are supplied?


du tv and internet

The company gives the following 3 main services:


  • Home phone (which you can convert to some fax by simply linking it to a fax machine)


  • Broadband internet


  • TV connection


Client Support Hotline:

101/ 800 101


Du Home Internet

The relatively new giant and player in the UAE telecommunication market – Du Offers – Has provided competitive and more beneficial du TV and internet plans for UAE residents. Here is a brief of everything you need to do to get a du home connection.


What services du TV and internet package brings?

Du offers gives the following benefits to home users:


  1. Landline phone connection


  1. TV packages


  1. High-speed du internet connection


These services are available standalone as well, more du TV and internet packages can be availed on the homepage.


What documents do I have to provide for home connection? 

Both telecom providers demand almost for the same documentation for home internet connection but here is how du Tv and internet are more reliable.


Du vs Etisalat

Etisalat: A client has to give the followings for a home connection:


  • First Emirates ID


  • UAE residency


  • Subscriber ought to be over 21 years old


Du: You will need to provide the following:


  1. Home proof, for example, tenancy contract or bank announcement


  1. Valid identification, such as visa and passport


A power of du or attorney consent If a client isn’t offered form is needed. All files have to be originals that are legitimate.


What are the fees that I need to think about?

Fahad Al Hassawi, Deputy CEO of du, told Gulf News: “As we always innovate to create an outstanding experience for many of our clients, we operate to deliver the value for money by providing solutions and products which are tailored and personalized for their various requirements. Our prices vary to Dh500 from Dh299 a month or Dh1,000 based on TV bundles and the rate there is a client in need of. Irrespective of charges, there’s something for everyone at du’s unique home solutions portfolio.”


Setup fees Vary dependent on to.


What are the ways I could pay?

These are some of those manners du TV and internet users may pay their invoices:


  • Du app


  • Calling 155 / 188


  • Through your bank


  • Quick pay machine


  • At partner outlets


  • Mobile payments


  • Cheque (just at du stores)

In a statement, Al Hassawi stated: “Supplying payment methods which enable clients a smooth transaction and experience to satisfy their personal account needs is an integral focus for du. That is the reason why we attempt to provide a variety of digital and physical payment choices which include various touchpoints.”


Which are the cancellation charges? Is there a minimum contract?

If clients Will Need to Make an early conclusion prior to the end of the contract’s length, they’re subject to cancellation charges such as a one-month MRC (monthly recurring fee ), to a max of Dh1,000, in addition to a fee for the expense of the device/contract period. This is dependent on the contract period minus the number of weeks the client spent in the contract.


TRA declared new guidelines for new relations, in which instead of being required to cover 1 month’s lease fee multiplied by the number of weeks remaining on the contract, customers will only pay 1 month’s rental fee. On the other hand, the rule is only going to be relevant for relations, and also not be executed on links prior to the statement that was made in March 2019 taken.


Can I change from Etisalat to Du?

Once you choose any of the du home plan for you from du internet Tv packages, you have to notify du of it, and the switch will be managed by du.


Just how long does it take to find the connection working?

The connection can take anywhere from several hours to a couple of days that are working to be set up.


Customer service hotline:

155 / 800 155

Du Internet Dubai

Du Internet Dubai Launches Huawei Mate 20 X 5G Smartphone

Du has helped launch the 5G-enabled Huawei Mate 20 X smartphone.

The latest addition to the company’s growing 5G device portfolio is going to be available for purchase on July 18. The Huawei Mate 20 X are going to be available at AED 145 per month on a 24-month contract. Du wifi customers who check in to have the Huawei Mate 20 X until July 17 will receive a free Huawei Watch GT.

Fahad Al Hassawi, deputy CEO of telco services at du home internet parent company EITC said: “Smartphone device technology is advancing at a rate like the evolution of 5G developments, which is why we are thrilled to be introducing more options for patrons to experience 5G via our dynamic, intelligent network. With a faster mobile future in their hands. We believe the Huawei Mate 20 X will enable them to completely unlock the advantages of our 5G network and enrich their lives through du’s world-class connected experience.”

Powered by the Balong 5000 7nm multi-mode 5G chipset, Huawei Mate 20 X provides users a high-speed mobile experience.


Dubai Telcom du Dubai internet packages launch 5G handsets in UAE

Dubai-based telco du internet Dubai has launched 5G handsets within the United Arab Emirates.

Du offers has started selling the 5G-enabled ZTE Axon Pro 10 handset, with the company’s portfolio of 5G devices expected to expand further over the approaching weeks.

Other telcos within the UAE are selling an equivalent handset, including Virgin and Etisalat.

Fahad Al Hassawi, deputy CEO of telco services at the du parent company. EITC, said: “The 5G reality is here, which is why we are thrilled to be ready to bring. This revolutionary technology to more customers across the UAE. Because the 5G journey gathers momentum, we are excited to be inspiring customers to realize new possibilities. As advanced connectivity becomes available in additional places.”


Abu Dhabi du internet

Abu Dhabi’s Internet Du Doubles Broadband Speed for Home Customers

Telecom operators say the growth of data intake on du broadband has increased by 200% over the last five decades


Du internet Abu Dhabi, from Emirates Integrated Telecommunications Company (EITC). Has declared that rates are doubled for Triple Play Home clients and all new.


In Response to information intake on the du network’s growth. Which has increased by 200 percent during the last five years, the telecom operator stated it has upgraded its existing customers.


This means that consumers across the UAE have a speed increase taking up their plans on du home internet Abu Dhabi Premium to 1Gbps.


Fahad Al Hassawi, deputy CEO — Telcom Services, Du home internet, stated: “du services are Dedicated to delivering exactly what our house customers need: quicker broadband, personalized TV content, all at the most aggressive rates. The new double-speed update ticks these boxes and has been specially designed. To cater to the discerning needs of our Abu Dhabi du internet home clients. Who aspire to lead digitally improved lifestyles that enrich their everyday lives.”


The UAE ranked 11th in the world for mobile rates (48.07 Mbps) and 38th for broadband rates (50.16 Mbps) in December, du said.


Etisalat Announced that business and home subscribers will encounter double broadband rate advanced technologies in offices and their homes.


The Fifth generation of network technology, 5G will have a dramatic effect on network communications.

du 5G

Du home intends to cover the UAE all with 5G Infrastructure to roll another generation network out to customers as soon as handsets become available. The business has declared.


In the first half of 2019. The UAE’s largest Telecom operator (telco) will assemble 300 5G towers while developing 600 5G sites over the rest of the year.


With 5G phones from producers 2020. The telco is aiming for the”network and infrastructure to be ready to provide the service. Whenever the 5G mobile handsets are available in UAE”

In accordance with Saeed Al Zarouni, senior vice president networks, Du offers.


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